Had a visit from a company today to discuss our telephone needs.
We are again planning our vision of improved communication and laying the foundations of a communication system that we can build on.
We produced a list of our requirements and situations that need meeting and look forward to the cost implication.
Full IP based internal communication.
IVR (multiple)
Call transfer/forwarding to mobiles.
Follow me feature.
Schedule for extension diversion.
Active call transition from mobile to desk and desk to mobile.
Caller ID to Name matching from our MIS system.
Caller pop up on PC with caller details
Dial and control active calls from pc
Messaging (pc and mobile)
Call recording.
Call auditing.
Caller ID auto routing.
Voicemail.
Voicemail to email and alert.
Panic button to alert key staff phones.
Intercom for school wide emergency announcements.
Staff hot desking
External screen with staff names with pending voicemail counts
Phone in each classroom and corridor.
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